Terms of service

Agreement to these terms

These terms govern your access to and use of Avizamo, an AI visibility platform. By creating an account or using the product, you agree to them. If you are using Avizamo on behalf of an organization, you confirm you are authorized to accept these terms for that organization.

This page is maintained by the Avizamo team and may be updated as the product changes. Continued use after an update means you accept the revised terms.

Your account

You are responsible for the accuracy of the information you provide, for keeping your sign-in credentials secure, and for all activity that happens under your account.

Accounts are for the seats included in your plan. Monitoring includes up to 2 team seats and Optimization includes up to 5. Do not share a single login beyond your seat allowance.

Plans, billing, and quotas

Paid plans are billed in advance on a recurring basis until canceled. Plan pricing and included quotas are shown on the pricing section of our site and in Settings → Plan.

Usage limits — such as page fetches and audit runs — are enforced per plan. Weekly limits reset every Monday at 00:00 UTC and monthly limits reset at 00:00 UTC on the 1st of each month.

You can cancel at any time from Settings → Plan. Cancellation takes effect at the end of your current billing period; you keep access until then and are not charged again. Except where required by law, payments already made are non-refundable.

Acceptable use

Only submit URLs and business information you own or are authorized to test. Do not use Avizamo to fetch, monitor, or analyze sites in violation of their terms or applicable law.

Do not attempt to disrupt the service, bypass plan limits, reverse engineer the platform, resell access, or use automated means to extract data beyond what the product's own features provide.

AI-generated results

Audits, scores, recommendations, and task playbooks are generated with the help of third-party AI models. Model outputs vary over time and can be incomplete or inaccurate.

Avizamo results are informational guidance, not a guarantee of ranking, citation, visibility, or business outcomes in any AI assistant or search engine. Use your own judgment before acting on a recommendation.

Your content and our platform

You keep ownership of the business information, URLs, and prompts you provide, and of the outputs generated for your workspace. You grant us the limited rights needed to operate the product — storing your data, sending prompts and public page content to AI providers, and displaying results back to you.

We retain ownership of the Avizamo platform, brand, scoring methodology, and software. No rights are granted other than the right to use the service under these terms.

Third-party services

Avizamo depends on third parties including hosting, our managed database and authentication provider, and AI model providers. Availability or behavior changes at those providers may affect the product, and we are not responsible for their services.

Service availability and changes

We aim for reliable service but do not promise uninterrupted availability. Features may be added, changed, or removed as the product evolves. We will make reasonable efforts to communicate material changes that affect your plan.

Suspension and termination

We may suspend or terminate an account that violates these terms, creates risk or legal exposure, or is used to abuse the service. You may stop using Avizamo and delete your account at any time.

Disclaimers and liability

The service is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law.

To the extent permitted by law, Avizamo is not liable for indirect, incidental, or consequential damages, or for lost profits or lost data. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim.

Contact

Questions about these terms, your subscription, or your data can be sent through the in-app assistant or to the support contact listed in your account settings. See our privacy policy for how we handle personal data.